Mastering Subway’s POS System: A Comprehensive Guide
If you’ve ever dreamed of working at Subway or simply want to understand how their Point-of-Sale (POS) system operates, you’re in the right place. In this post, we will guide you through the basics of using Subway’s POS system effectively, ensuring you can handle orders with confidence and efficiency. This knowledge is essential whether you’re an employee in training or a curious customer looking to learn more about the process behind your favorite sandwiches.
Understanding the Basics of the POS System
The POS system is a crucial tool for managing orders in Subway outlets. Here’s a breakdown of how it functions:
- Starting Up: To begin, hit the big green button on the screen. This action prompts you to enter your credentials, which are usually provided by the store manager.
- Navigating the Menu: Once logged in, you’ll see the interface for selecting sandwich options. It’s designed for quick navigation from right to left, allowing for efficient order processing.
Selecting Your Sandwich Type
The first decision involves choosing the type of bread for the customer’s sandwich. Here’s how to navigate these options:
- Regular Breads: Choose from options like white bread, wheat bread, Italian herbs and cheese, or flatbreads.
- Size Matters: Specify whether the order is for a footlong or a 6-inch sandwich.
- Kids’ Sandwiches and Salads: The menu also includes specific options for children and salad alternatives for health-conscious customers.
How to Ring Up a Sandwich
Once you’ve selected the bread and size, it’s time to choose the sandwich filling. For example, if a customer orders a footlong turkey on wheat bread:
- Click on the corresponding button for “footlong turkey.”
- The sandwich will appear on the screen, confirming the selection.
Similarly, if the order changes to a 6-inch spicy Italian on Italian herbs and cheese, follow these steps:
- Select “6-inch” from the size options.
- Find and click on the “spicy Italian” option.
Exploring Other Options: Flatbreads and Kids’ Menus
Subway also offers various bread styles and menu items tailored for different preferences:
- Flatbreads: If a customer opts for a flatbread, select that button before choosing the desired sandwich. For instance, a six-inch BMT on flatbread can be quickly processed.
- Kids’ Menu: The kids’ menu features simplified choices, typically comprising four smaller sandwich options suitable for younger patrons.
Specialty Items: Wraps and Salads
As part of the evolving Subway menu, wraps have gained popularity, allowing for additional customization:
- Wraps: Similar to sandwiches, you can select from various wrap options such as Chipotle steak or guacamole. These selections will subsequently appear on the screen just as standard sandwiches would.
- Salads: Salads mirror existing sandwich options but are served in a healthier format. Simply select the salad version of any sandwich, such as a turkey salad, for a light alternative.
Conclusion: Key Takeaways for Using Subway’s POS System
Understanding the fundamentals of Subway’s POS system is vital for providing excellent customer service and ensuring smooth operations within the store. As we covered:
- Start with the big green button and log in with your credentials.
- Select the type of bread and size before moving on to the sandwich filling.
- Familiarize yourself with other options, including flatbreads, kids’ meals, wraps, and salads.
With this foundational knowledge, you will be well-equipped to handle customer orders efficiently. Stay tuned for our next video, where we delve deeper into the additional functionalities of Subway’s POS system!
If you found this guide helpful, consider sharing it with your team or anyone else interested in mastering Subway’s ordering system. For further reading, check out our other articles on enhancing customer service in fast-food environments.